Frequently Asked Questions about shipping, orders, returns and more.

Shipping & Orders

We process all orders as soon as received. There will be exceptions, but in general we will ship all orders within one (1) business days.

We are required by law to charge sales tax on orders shipped to New York, New Jersey, and California. Sales tax will not be added for shipments to any other US state or territory.

Your order may be delayed if the billing address does not match what the bank has on file or if the billing and shipping address are different for your order.

After you place your order, you will receive an email from us acknowledging that your order has been received. This does not mean that we have accepted your order. Only after your credit card has been approved and the delivery address has been verified will your order be accepted and shipped. At which point you will receive a second email from us confirming shipment of your order. Should any products you have ordered be unavailable you will be quickly informed if out-of-stock and your payment will not be processed.

Yes, we however do not offer free shipping or returns on international orders at the moment.

Yes, though we cannot guarantee availability of an item at a later time. Please complete your order as soon as possible to assure you get what you want.

Privacy & Security

You can review our Privacy Policy on how we use your information.

Absolutely, we place the highest value on your privacy and security. For your safety, we partner with a PCI Level 1 compliant shopping cart. Also, we use Secure Server Layer (SSL) technology to virtually eliminate any third party from trying to obtain your information during transmission. SSL is the standard in secure web transactions.

We use your email address to send details of order updates as well as promotions. You can unsubscribe to promotional emails at anytime by following the unsubscribe link at the footer of any email correspondence.

Returns & Exchanges

Please review our complete Return Policy here.

Once the return is received at our warehouse and inspected your refund will be processed and applied to your original method of payment within three (3) business days. Please note, depending on your credit card company it can take 2-14 days for the credit to post to your account.

All products returned will be processed as a return. You can give details on exchange when processing a return through our Return center we recommend you place a new order with us and return the original product for a refund.

Payment Options

We accept Visa, MasterCard, American Express, and Discover. Debit cards are accepted as long as they have a Visa or MasterCard logo.

We accept all major credit cards, debit cards, Apple Pay, and PayPal.

General Q's

When creating an account with us your email address is automatically added to our distribution list, you will be alerted via email regarding any upcoming promotion.

You can unsubscribe from any of our mailings by emailing us or following the unsubscribe link in the footer of all email correspondences.

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